Since 1999, customer service & 100 % customer satisfaction has been a priority for the owner John Warriner. His Mattress Store has earned the title “Top Rated Seller” on the online mattress store with eBay (100 % positive feedback) and many 5 star reviews on Yelp.
- This guy is great. I was skeptical at first like other reviewers, but I checked him out anyways. You do have to set an appointment because his location is in a storage unit, but the mattress set I purchased is so wonderful. He wrote me a receipt up front with no money down and I paid when they were delivered. He does not try to scam you. I would recommend him to anyone. He delivered on time and the delivery person was really cool.
- Great people! Very professional and amazing customer service. Delivery was quick and easy and quality of our mattress is top notch. If you’re in the market for a new mattress these are the folks to contact.
- Friendly, professional and the mattress are great quality. I will never buy a mattress from a department store again. He delivered it at expeditiously by the cutest, friendliest guys. Do yourself a favor and call Mr. John he can meet you in 20 minutes. Thanks John.
- My wife and I purchased our King memory foam mattress and our daughters plush Queen mattress from John. We couldn’t be happier! Excellent mattresses and the best customer service you will ever receive. John couldn’t be a nicer guy! Thanks for the wonderful mattresses!!!
~ Jeff H. Dallas, TX.
- Just purchased our 4th mattress from here. Great prices, friendly service and low pressure.
~ Michael A. Garland, TX
- “To find a comfortable mattress in a good price, I visited everywhere, Sears, mattress firm, Macy’s , Costco , and more. But couldn’t find something less than $600. Until I googled for discount/ factory mattress when I came into this website. I read the reviews, then called and visited the warehouse/ showroom. It took me days to make a decision, but buying a set of Full mattress for $315, including shipping and tax seemed absolutely reasonable. There is also a $50 mattress coupon on yelp. So, I only paid $265 for it. Isn’t it unbelievable? And John, the guy who runs the business, is an expert in finding you the right mattress, and also patient to you. I called him many and many times, as I’m always picky in shopping. I got a Euro Top, mid firm mattress, which is awesome for a side sleeper.my shoulder doesn’t heart anymore in the mornings. Neither firm to feel like u r sleeping on a piece of wood, nor cushiony to sink in. If u r looking for a comfy reasonable priced mattress today, go to this guy, before the Yelp promotion ends.”
~ Newsha M. of Dallas, TX
- “I have purchased two mattress sets from DDM and have been very happy with the entire transaction. Both times the sets were delivered on the same day. The service is prompt and dependable and the prices are so much better than the mattress retail stores. I highly recommend this company and would purchase from them again.”
~ Lisa W. of Carrollton, TX
- “I have been a long time customer and I am completely satisfies from the buying process to the customer service and delivery. There is no doubt in my mind I will definitely buy again and again. I have also referred many of my friends and they have bought as well. I give this company an A + FOR THE MATTRESSES AND FURNITURE AND THE CUSTOMER SERVICE!!!”
~ Joel Johnson of Allen, TX
- “This is definitely the place to go for your next mattress purchase… their selection is exquisite (price is right too) not to mention their prompt delivery and quality customer service. I’ve purchased 2 King size memory foam mattresses and my entire family has also bought from them.”
~ Heather K. of Plano, TX
- “The memory foam mattress we bought at Dallas Discount Mattress was fabulous. We initially bought it for a spare bedroom but are now sleeping on it ourselves. The mattress is a fabulous deal in comparison to other mattresses which were way more expensive and not as comfortable. We are sold on this product. The service was great too. We needed the bed quickly and it arrived in Houston right on time as promised.”
~ Jane R of Houston, TX
- “These beautiful people saved me over $1000 on the memory foam mattress set my wife and I have been saving up for. We shopped all around town, wasting time with pushy salespeople, and inflated prices. No reason to go anywhere else for a mattress. We were so thrilled with the quality and service, we also bought an amazing maple table with the money we saved (they sell gorgeous furniture too). Thanks John!”
~ Derek W. of Miami, FL
- “Dallas Discount Mattress is an exceptional company with exceptional customer service. I am greatly pleased with the mattress we purchased and would do business with them again. Practically everyone in my family has purchased mattresses from this firm.”
~ Karen W. of Richardson, TX
- New 14″ Queen Double Pillow Top Mattress and Box
“Love the item…Bed is super comfy…Great Seller Will Def Buy From Again” ~ Buyer: themattovmc
- New 13″ FULL DOUBLE PILLOW TOP Mattress Set With Box
“Great transaction, very good communication!” ~ Buyer: mlsi1234
- NEW QUEEN SIZE PILLOW TOP MATTRESS & BOX SPRING
“Great set! Arrived quickly, well packaged. Thank you!” ~ Buyer: marias0319