Mattress Reviews

Since 1999, customer service & 100 % customer satisfaction has been a priority for the owners, John Warriner (RIP 03/2019) and Joel Johnson. The Mattress Store has earned the title “Top Rated Seller” on the online mattress store with eBay (100 % positive feedback) and many 5 star reviews on Yelp & Google.

MATTRESS COUPON: Mention that you saw this page for $25 off any mattress set or $50 off beds and furniture if you spend more than $800 total.

Feel free to visit our eBay Mattress Store directly at  myworld.ebay.com/factorydirect247 to see for yourself our 367 feedback score.

  • NEW QUEEN SIZE PILLOW TOP MATTRESS & BOX SPRING
    “Great set! Arrived quickly, well packaged. Thank you!” ~ Buyer: marias0319


We want to showcase both our online mattress store & Yelp reviews so that you can rest easy that we are the right Dallas mattress store for you!!

Google Reviews

  • Kimberly Shaner says: Huge thank you to Joel and all his help setting myself and parents up with new mattresses! We have ordered from this company in the past and have had nothing but amazing customer service. Joel has gone above and beyond to help us out! I highly recommend getting your mattress from them. Great products and Incredible customer service! Thank you, Joel!!
  • Iryne Ngatia says: Joel is absolutely amazing. Ive bought all my mattresses here. Recently purchased another and Joel went above and beyond. They will always have my business.
  • Carla Bedford says: My fifth mattress I bought here. Great great prices great service.
  • This guy is great. I was skeptical at first like other reviewers, but I checked him out anyways. You do have to set an appointment because his location is in a storage unit, but the mattress set I purchased is so wonderful. He wrote me a receipt up front with no money down and I paid when they were delivered. He does not try to scam you. I would recommend him to anyone. He delivered on time and the delivery person was really cool. ~ Tri
  • Morqua Bell says: I needed a mattress set ASAP. Very reliable and great price. I would recommend Dallas Discount Mattress to anyone!!
  • Angelica Amaya says: My new mattress is super cozy! I told him about my sore muscles in the morning. He suggested a medium comfort and it is perfect. Sore no more; however, the full size I got is a bit smaller than the norm-1 1/2 in narrower and 1 in shorter. I’m short so it doesn’t bother me but just fyi. And he delivered that same night! Overall, I’m very pleased.
  • Kayla T. says: I highly recommend anyone looking for a mattress set to call Joel. I called him and he promptly returned by phone call and answered all of my questions and set an appointment time at the storeroom. Joel showed me all the mattresses on display but not one bit of sales pressure. I saved a lot of money on my mattress and bedroom furniture purchase. It will serve you well to connect with him. It feels good to support a local merchant!!!
  • Don Boozer says: Best Customer Service I have ever had Joel is first class all the way He went way beyond to help me…
  • Elizabeth Singleton says: Wonderful to work with and excellent quality and price.
  • Great people! Very professional and amazing customer service. Delivery was quick and easy and quality of our mattress is top notch. If you’re in the market for a new mattress these are the folks to contact. ~ C.W.
  • Friendly, professional and the mattress are great quality. I will never buy a mattress from a department store again. He delivered it at expeditiously by the cutest, friendliest guys. Do yourself a favor and call Mr. John he can meet you in 20 minutes. Thanks John. ~ M.L.

Yelp Reviews

  • Nick G. says: Joel provided exceptional service and passed along the savings that he creates using his unique approach to the mattress business. Now if you need funny television commercials, high cost storefront retail locations and salespeople try to up sell and pressure you don’t come here. If you want great prices, quick delivery and a straightforward approach to buying a mattress this is your place. We purchased a hybrid king mattress with adjustable remote controlled base and it’s amazing. They delivered and set up the new bed, dismantled and took away the old frame/box springs/mattress. They even put on the mattress cover! Five Stars highly recommended.
  • Kristy L. says: Dallas Discount Mattress is amazing!!! They delivered my mattress on time. And had to basically pull it up over the banister to the second floor. Super nice and great prices.
  • Joshua A. says: After spending 15 minutes with Joel and price matching with nearby mattresses stores, I knew that this was the place to get my next bed. The prices were extremely reasonable and beat the competition by a mile. I’ve been sleeping on an air mattress for the past 6 months and this has been one of the greatest investment I’ve made in a while. Upstanding service, outstanding prices. 
  • My wife and I purchased our King memory foam mattress and our daughters plush Queen mattress from John.  We couldn’t be happier!  Excellent mattresses and the best customer service you will ever receive.  John couldn’t be a nicer guy!  Thanks for the wonderful mattresses!!!
    ~ Jeff H. Dallas, TX.
  • Just purchased our 4th mattress from here. Great prices, friendly service and low pressure.
    ~ Michael A. Garland, TX
  • “To find a comfortable mattress in a good price, I visited everywhere, Sears, mattress firm, Macy’s , Costco , and more. But couldn’t find something less than $600. Until I googled for discount/ factory mattress when I came into this website. I read the reviews, then called and visited the warehouse/ showroom. It took me days to make a decision, but buying a set of Full mattress for $315, including shipping and tax seemed absolutely reasonable. There is also a $50 mattress coupon on yelp. So, I only paid $265 for it. Isn’t it unbelievable? And John, the guy who runs the business, is an expert in finding you the right mattress, and also patient to you. I called him many and many times, as I’m always picky in shopping. I got a Euro Top, mid firm mattress, which is awesome for a side sleeper.my shoulder doesn’t heart anymore in the mornings. Neither firm to feel like u r sleeping on a piece of wood, nor cushiony to sink in. If u r looking for a comfy reasonable priced mattress today, go to this guy, before the Yelp promotion ends.”
    ~ Newsha M. of Dallas, TX 
  • “I have purchased two mattress sets from DDM and have been very happy with the entire transaction.  Both times the sets were delivered on the same day.  The service is prompt and dependable and the prices are so much better than the mattress retail stores.  I highly recommend this company and would purchase from them again.”
    ~ Lisa W. of Carrollton, TX
  • “I have been a long time customer and I am completely satisfies from the buying process to the customer service and delivery.  There is no doubt in my mind I will definitely buy again and again.  I have also referred many of my friends and they have bought as well.  I give this company an A + FOR THE MATTRESSES AND FURNITURE AND THE CUSTOMER SERVICE!!!”
    ~ Joel Johnson of Allen, TX
  • “This is definitely the place to go for your next mattress purchase… their selection is exquisite (price is right too) not to mention their prompt delivery and quality customer service.  I’ve purchased 2 King size memory foam mattresses and my entire family has also bought from them.”
    ~ Heather K. of Plano, TX
  • “The memory foam mattress we bought at Dallas Discount Mattress was fabulous. We initially bought it for a spare bedroom but are now sleeping on it ourselves. The mattress is a fabulous deal in comparison to other mattresses which were way more expensive and not as comfortable.  We are sold on this product. The service was great too. We needed the bed quickly and it arrived in Houston  right on time as promised.” 
    ~ Jane R of Houston, TX
  • “These beautiful people saved me over $1000 on the memory foam mattress set my wife and I have been saving up for.  We shopped all around town, wasting time with pushy salespeople, and inflated prices. No reason to go anywhere else for a mattress. We were so thrilled with the quality and service, we also bought an amazing maple table with the money we saved  (they sell gorgeous furniture too).  Thanks John!”
    ~ Derek W. of Miami, FL
  • “Dallas Discount Mattress is an exceptional company with exceptional customer service.  I am greatly pleased with the mattress we purchased and would do business with them again.  Practically everyone in my family has purchased mattresses from this firm.”
    ~ Karen W. of Richardson, TX

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